General conditions
Online booking
Booking requests made online at https://booking.ecocampvinyols.cat/ are accepted and confirmed once the entire booking process has been completed; the deposit is charged directly to the credit / debit card you provide.
Email booking
Booking requests made by email, customers are asked to make a bank transfer to the provided account within 7 calendar days the pre-booking is send. After this period, ecocamp vinyols may cancel the booking without prior notice.
In order to correctly process your booking, it is very important you indicate your full name and arrival date with the transfer. ecocamp vinyols will confirm upon reception.
Bank details
Vinyols Camp Eco-Agricultura i Turisme S.L.
IBAN: ES56 2100 1324 1901 1010 2322
BIC / SWIFT: BOXESBBXXX
Booking cancellation
Customers may cancel a booking by sending an email to hola@ecocampvinyols.cat. The customer will be reimbursed a % of the deposit, depending on the remaining days prior to arrival:
- 30 days or more: 90% minus 20€ cancellation fee.
- 10 to 29 days: 50% minus 20€ cancellation fee.
- less than 10 days: 0€
Other conditions
- Check-in time is at 4 p.m. at bungalow / cotton tent / retro caravan and at 1 p.m. for pitches. In low season you may leave up until 5 p.m. paying a plus according to availability (ask to reception).
- Car may drive in the campsite for loading and unloading. Outside this short time lapse, cars shall be parked in the parking lot at the entrance. In the plots camping area, customers must have their car within their plot at all times.
- ecocamp vinyols cannot guarantee shade on the plots.
- Customers book an accomodation type (bungalow, caravan, tent or plot), but not a specific accommodation. We listen to your requests and will do our best to fulfil them. We cannot, however, commit.
- Pets are allowed in all accommodations, with and extra fee. You’ll be asked to show your pets’ updated identification and health information. Dogs must be kept leashed at all times. Dogs of dangerous or cross breeds must carry a muzzle at all times according to the law.
- Customers are requested to pay the remaining of their booking upon arrival.
- Please ask at the reception the house rules, as well as our activities program.
- In case of leaving before, the amount paid will not be paid in any case, except in case of force majeure.